Refund Policy

1. Our Refund Commitment

At SerpDepth, operated by Adnan, we want you to be completely confident in your purchase. We offer a transparent, no-hassle 30-day money-back guarantee on all initial software purchases.

Whether you purchased our One-Time Access Plan ($147), our Annual Subscription Plan ($97/year) or our Monthly Subscription Plan ($27/month), you have 30 calendar days from the date and time of transaction to evaluate the platform.

2. Eligibility Criteria

You are eligible for a full 100% refund if all of the following conditions are met:

• Your refund request is submitted within 30 calendar days of your initial purchase date.
• You purchased directly through our official Whop checkout links.
• You provide the email address used during checkout or your Whop Order Confirmation / Receipt ID.

You do not need to prove a technical fault or go through complicated hoops. If SerpDepth does not fit your workflow, let us know within 30 days and we will process your refund.

3. How to Request a Refund (Step-by-Step)

1. Send an email to support@adnanhassan.com with the subject line Refund Request - [Your Order ID].
2. Include the email address you used at Whop checkout so we can quickly locate your purchase in our Whop dashboard.
3. (Optional)A brief note explaining what wasn't working for you helps our team improve, but is not mandatory to receive your refund.
4. Our team will verify the order and submit the refund through Whop within 24 to 48 business hours.

4. Refund Processing & Payout Timelines

Because Whop Inc.operates as our Merchant of Record, all refunds are remitted through Whop's payment infrastructure directly back to the original payment method (credit card, debit card, Apple Pay, or Google Pay) used at checkout.

• Once approved, Whop immediately initiates the refund with the card processing network.
• Credit card refunds typically appear on your banking statement within 3 to 7 business days, depending on your financial institution's processing timeline.
• Whop will send a confirmation email once the refund has been processed.
• Upon issuance of a refund, your SerpDepth software access license will be deactivated.

5. Subscription Cancellations (Annual and Monthly Plans)

If you are enrolled in our Annual Plan ($97/year), your subscription renews automatically every 12 months. If you are enrolled in our Monthly Plan ($27/month), it renews automatically every month. You have full freedom to cancel renewal at any time:

• Self-Serve Cancellation: Log in to the Whop Customer Portal, locate your SerpDepth subscription, and click “Cancel Subscription”.
• Email Cancellation: Email support@adnanhassan.com requesting cancellation prior to your renewal date.
• Post-Cancellation Access: When you cancel a subscription, you will not be billed again. Your software access remains active until the end of the current paid billing period: 12 months for the Annual Plan, one month for the Monthly Plan.

6. Chargebacks & Dispute Policy

If you experience any billing confusion, duplicate charges, or want a refund, please contact us first at support@adnanhassan.com. We respond promptly and resolve requests immediately.

Filing a chargeback with your bank or credit card company can take 60 to 90 days to resolve through formal banking dispute cycles, whereas contacting us directly allows us to issue your refund within 24 to 48 hours.

7. Abuse Prevention

To prevent fraudulent exploitation of our money-back guarantee, we reserve the right to decline refund requests from accounts that repeatedly purchase and refund access in a cyclic manner, or accounts found in severe violation of our acceptable use policies (such as automated platform scraping or resale of account credentials).

8. Contact & Billing Assistance

If you need help with your order, invoice, or refund, our support team is ready to assist:

• Customer Support: support@adnanhassan.com
• Whop Orders Dashboard: https://whop.com/@me/settings/orders
• Seller: Adnan (SerpDepth)